Here at All Things Banter we work hard to ensure that you have an enjoyable shopping experience with us.
All Things Banter will not pass any customer details to any third party. We are committed to protecting your privacy.
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the opportunity to refuse any marketing email from us.
The type of information we will collect about you includes: your name, address, phone number, email address and credit/debit card details. Credit card details are not held on our database. We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy.
All Things Banter accepts payments by credit/debit cards. We have a fully sophisticated on-line processing system for taking credit card payments through PayPal & SagePay two of the world’s largest credit card processing companies.
Our secure-server software encrypts all your credit or debit card numbers. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet. When you place orders we offer the use of a secure server.
The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.
We are sure that you will agree, that it is worth the extra effort by us to make this site as safe and secure as possible for you to shop with complete peace of mind.
All Things Banter believes that electronic privacy is crucial to the ongoing success of the Internet as a service, commercial, and entertainment medium. Our policy is to keep the personal information we receive from our sites completely confidential, and used solely for internal purposes. We will not share your personal information with any other parties.
All Things Banter will not wilfully disclose any individually identifiable information about its users to any third party.
Following the Privacy & Electronic Communications Act of Dec 03: We do not send random marketing emails to personal email addresses (spam).
All Things Banter will, on a few occasions email you to update you on our products. By ordering or enquiring about our products you will automatically subscribe. You can unsubscribe by notifying us by email.
In accordance with GDPR:
*Your data is stored securely on our database to allow us to process your order. We retain the information provided indefinitely as it is used to provide information about order history and to enable communications about historic orders with our customer service team.
*In order to process certain orders, your data may be securely passed to selected 3rd party companies in order to fulfil your order. The data is only used for order processing purposes and will not be entered into any external data base or marketing lists.
*In compliance with GDPR, we respect right to access, rectification and erasure of personal data. For more information on how to access, edit or erase information we hold please contact our customer services department.
* Your data is never entered into our marketing database without expressed prior consent. However you will received a limited number of important order status updates, this can apply to customers who have placed orders or advanced through our checkout process to a certain point.
* Your data is never sold or passed to 3rd party companies for marketing purposes.
IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise our site according to your individual interests.
- To speed up your searches.
- To recognise you when you return to our site.
When you use our website
When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.
Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer. These cookies are shown below.
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
As well as the cookies we use, various third parties also place them on your computer, again with your consent. These are shown below.
|This Cookie is placed by Google. It enables us to learn information about our users use of the web site such as the time of visit|
|Facebook Pixel||This Cookie is placed by Facebook. It enables us to measure, optimize and build audiences for advertising campaigns served on Facebook|