Items purchased up to 5th December 2021 must be returned within 5 working days, after this date we will no longer be accepting returns & exchanges for Christmas items.
Cut off date for Christmas delivery is Sunday 12th December, after this date we are not able to guarantee Christmas delivery.
Please check your goods on delivery. If items do arrive damaged/faulty please let us know within 7 days and arrange to post them back to us.
We will reimburse you these extra postage costs. If you do not inform us within 7 days, then we will have no liability for items said to be damaged/faulty on delivery.
Personalised & Perishable Items
There will also be no refunds for Personalised & Perishable goods such as food, flowers, newspapers or magazines unless a mistake has been made by us. Please refer to The Consumer Protection (Distance Selling) Regulations 2000 – Exceptions to the right to cancel
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.